Privacy Policy

Pennsylvania One Call System, Inc. has created this privacy policy in order to demonstrate our commitment to customer privacy.  Because we gather important information from our customers and visitors, we have established this as a means to communicate our information gathering and dissemination practices.  By using the Pennsylvania one Call System website, you consent to the data practices described in this statement.


Collection of Personal Information

Pennsylvania One Call System collects personally identifiable information, such as email addresses, names, home or work addresses, telephone numbers and similar information.


There is also information about your computer hardware and software that is automatically collected by Pennsylvania One Call System.  This information can include: your IP address, browser type, domain names, access times and referring Web site addresses.  This information is used by Pennsylvania One Call System for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Pennsylvania One Call System Web site.


Use of Personal Information

Pennsylvania One Call System collects and uses personal information to operate the Pennsylvania One Call System Web site, and to facilitate event registration, member database change requests, coordinating responses to excavation notices, notifying its members about planned excavation, and in connection with other day-to-day operations of Pennsylvania One Call System.  Pennsylvania One Call System also uses your personally identifiable information to inform you of other products or services available from Pennsylvania One Call System.  Pennsylvania One Call System may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.


Pennsylvania One Call System does not sell, rent or lease its customer lists to third parties.  Pennsylvania One Call System may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you.  In those cases, your unique, personally identifiable information (email, name, address, telephone number) is not transferred to the third party.  In addition, Pennsylvania One Call System may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries.  All such third parties are prohibited from using your personal information except to provide these services to Pennsylvania One Call System, and they are required to maintain the confidentiality of your information.


Pennsylvania One Call System does not receive sensitive personal information, such as race, religion, or political affiliations.


Pennsylvania One Call System keeps track of the Web sites and pages our customers visit within the Pennsylvania One Call System Web site in order to determine what Pennsylvania One Call System services are the most popular.

Pennsylvania One Call System Web sites will disclose personal information, without notice: (a) to conduct its day-to-day business operations; (b) to notify members with underground facilities in areas where excavation is planned; (c) as required to do so by law; (d) in the good faith belief that such action is necessary to conform to the edicts of the law or comply with legal process served on Pennsylvania One Call System or the site; (e) to protect and defend the rights or property of Pennsylvania One Call System; or (f) to act under exigent circumstances to protect the personal safety of users of Pennsylvania One Call System or the public.


Use of Cookies

Using the Pennsylvania One Call System Web site will result in “cookies” being placed on your computer.  A cookie is a small data file that may be uniquely assigned to your computer, and which is used by the Web site that placed the cookie to help personalize your on-line experience or to obtain Web site usage statistics and analytics.  Pennsylvania One Call System may use Google Analytics or other third-party solutions which rely on cookies to obtain anonymized Web site analytics.


One of the primary purposes of cookies is to provide a convenience feature to save you time.  The purpose of a cookie is to tell the Web server that you have returned to a specific page.  For example, if you register with Pennsylvania One Call System site or services, a cookie helps Pennsylvania One Call System recall your specific information on subsequent visits.  This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on.  When you return to the same Pennsylvania One Call System Web site, cookies help us to identify you, so you can easily use the Pennsylvania One Call System features that you choose.


You have the ability to accept, decline, and delete cookies.  Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer.  You may also delete your cookies.  If you choose to decline or delete cookies, you may not be able to fully use the interactive features of the Pennsylvania One Call System services or Web sites you visit.


Security of Personal Information

Pennsylvania One Call System secures personal information from unauthorized access, use or disclosure.  Pennsylvania One Call System secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure.  When personal information (such as a credit card number) is transmitted to other Web sites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.


Other Web Sites and Links

Pennsylvania One Call System’s web site may contain links to other Web sites.  Pennsylvania One Call System is not responsible for the privacy practices or the content of such Web sites.  Please note that when you click on one of these links, you are entering another Web site for which Pennsylvania One Call System, Inc. has no responsibility and does not control.  We encourage you to read the privacy statements on all such sites as their policies may be different than ours.


Changes to this Statement

Pennsylvania One Call System will occasionally update this privacy policy to reflect company and customer feedback.  Pennsylvania One Call System encourages you to periodically review this policy to be informed of how Pennsylvania One Call System is protecting your information.


Contact Information

Pennsylvania One Call System welcomes your comments regarding this privacy policy.  If you believe that Pennsylvania One Call System has not adhered to this Statement, please contact Pennsylvania One Call System at  We will use commercially reasonable efforts to promptly determine and remedy the problem.