What You Can't See Can Hurt You
Virtually anywhere you need to dig, there are probably underground facilities somewhere in the vicinity.
Growing networks of telephone cables, power lines, and cable TV lines are joining the gas, water, sewer, and petroleum pipes. The odds of an excavator moving something besides dirt are growing each day. Even if you see overhead lines that doesn't rule out the existence of buried power, television or telephone facilities. Buried utilities are along your property line and sometimes between lots to serve neighboring homes.
Pennsylvania 811 does not locate or mark the underground utility lines. We are a communications network that relays your dig information to the utility companies within your municipality.
Five Steps to Safer Digging
- Contact information including contact name, telephone number, and email address
- County, municipality and ward number for Allentown, Erie, Pittsburgh or Philadelphia
- Street number and street name
- Nearest intersection to your property and a second intersection or nearest road
- Location information, i.e. subdivision, latitude or longitude coordinates (if available)
- Type of work being done, extent and method of excavation
- Proposed excavation date and time
To submit a locate request online, please click here.
A legal holiday may add one or more business days between the notification date and the date excavation will begin.
On the morning of the excavation, you will receive an email that details what each utility company did to mark the location of their underground lines if you have provided an email address when you contacted 811.
- MARKED means you should see colored paint, flags, or chalk near the excavation site
- CLEAR means the utility company does not have underground lines near the excavation site
You are responsible for the marks once the locator has left your proposed work site. If you suspect the markings have been compromised or eliminated you should contact 811 to request the facilities to be marked again.