TO: Pennsylvania One Call System, Inc. Mapping Members
SUBJECT: Notice of Land Base Map Object Change Freeze
DATE: OCTOBER 10, 2019
ANNUAL LANDBASE MAP MAINTENANCE - MAPPING FREEZE
The Member Mapping application will be unavailable during our annual Landbase map maintenance, part of our ongoing effort to keep maps current.
MAINTENANCE DATES (Eastern Standard Time):
Map Update Freeze BEGINS – Thursday, December 12, 2019 (2359)
Map Update Freeze ENDS – Monday, January 6, 2020 (an email will be sent)
Beginning December 12th at 2359, access to update map objects and services will be temporarily frozen. This means both the “Member Mapping” and the “Member Mapping - Upload your map data” applications will not be available. If a notification area needs to be added during the freeze, it will be necessary to revert to municipal level notification until after the Landbase maps are active again on January 6, 2020.
This maintenance is critical because the Landbase map data is used by members as reference points when designating facility notification areas, and by both web ticket entry users and customer service reps when drawing excavation notification areas. Both the facility notification areas and the ticket entry maps are used to determine which locate requests/tickets are sent to each Mapped Member.
If you have any questions, please contact Member Services at email@example.com or 412-464-7168 or 800-248-1786 ext. 7168.
Thank you for your patience as we update our Landbase maps.